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Return Policy

Return Policy

At Bad Boy 360 Shop Creations, we want you to be completely satisfied with your woodworking purchase. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.

1. Eligibility

1.1. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. We cannot accept returns for products that have been used, damaged, or altered in any way.

1.2. Returns must be initiated within [number] days of the date of delivery. Any return requests made after this period may not be accepted.

2. How to Initiate a Return

2.1. To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. Our team will provide you with instructions on how to proceed with the return process.

3. Return Shipping

3.1. Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance for your return shipment, as we cannot guarantee that we will receive your returned item.

4. Refunds

4.1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number] business days.

4.2. Refunds will only be issued for the cost of the returned item(s). Shipping costs are non-refundable.

5. Exchanges

5.1. If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange. Exchanges are subject to availability.

6. Damaged or Defective Items

6.1. If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

7. Custom Orders

7.1. Custom orders are non-returnable and non-refundable unless they are defective or damaged upon receipt.

8. Contact Us

8.1. If you have any questions or concerns about our return policy, please contact our customer service team at [customer service email]. We are here to assist you and ensure that you have a positive shopping experience with Bad Boy 360 Shop Creations.

Thank you for choosing Bad Boy 360 Shop Creations for your woodworking needs.